Treating partial work as complete
"Already better" is not "fixed". Check the protocol item against the original defect, not the overall impression.
Defects partly fixed: separate done and open items cleanly
The most dangerous state is the mixed one: some things look finished, others do not — and nobody records what counts. That is when deadlines and responsibilities blur. Separate fixed and open items clearly before anything is treated as done.
Common mistakes with partly fixed defects
Mixing the lists
If fixed and open items sit in one unclear note, it is hard later to prove what was agreed.
Missing consequential damage from remedial work
Remedies can damage adjoining surfaces. Record that as a new or added item.
No interim confirmation
What counts as fixed should be traceable with date and photo — not only verbally.
What to document now with a mixed status
Grade each item individually: fixed, partial, open
Assign each entry clearly and mark it as fixed, partial, or open.
Secure fixed items with current photos
Photograph overview and detail for each completed item. Always record the current date.
Note open items with remaining description and deadline
Document what is still missing as concretely as possible — location, remaining defect, and concrete date for re-inspection.
Record new concerns separately
Do not squeeze consequential damage into old items, but clearly add them as new concerns.
Send separate list in writing
Send the list of fixed and open items to the responsible person. Request a receipt confirmation.
Clarify the mixed status
Upload photos of fixed and open items. We help you place the current status.