Taking the result only verbally
Without an updated record or clear follow-up note it stays disputed what counts as fixed.
Follow-up done: secure remaining defects and deadlines now
After the follow-up, what counts is what is recorded in writing and with photos. Verbal promises ("we'll still do it") fade quickly. Secure remaining defects, completed items and new deadlines now — while the appointment is still fresh.
What to watch after the follow-up
Remaining defects without a new deadline
Open items need a concrete date — otherwise they slip indefinitely.
Not photographing the condition after remedial work
Today's condition is the comparison point for the next check or a dispute.
Not checking off completed items
Without a photo and date, there will later be no proof that the item was really completed.
What to document now after the follow-up
Record the follow-up result in writing
Fixed, partial, open — per protocol item, with date. Send to those responsible by email today.
Remaining defects with place, description and deadline
Record each remaining defect individually with room, exact location and deadline.
Current photos of open and completed items
Overview and detail, with reference to the original defect where possible.
Set the next check date and responsibilities
Who checks again, by when — and what happens if the deadline passes.
Secure the result
Upload the current photos and assign them to the remaining defects and deadlines.